01. Follow the guest journey
Think about arrival, check-in and the route to the room. Guests need to find the offer, understand payment and know where to ask for help.
02. Work alongside food and beverage
Identify a defined gap. Automated retail can offer selected products but should not be treated as a like-for-like replacement for full room service.
03. Consider aesthetics and access together
Interior fit matters alongside ventilation, circulation, cleaning and noise-sensitive areas. Discuss the actual unit before approving a location.
04. Agree the night-team handoff
Clear customer instructions and a support route help the night team respond to a payment or collection question.
05. Use your own trading pattern
Share late arrivals, seasonal occupancy and nearby alternatives. Room count alone does not tell the whole story.
Planning guidance, not a technical specification or promise of availability. Your proposal confirms the details.
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